Well, I hit my first trouble with BE late last night, the connection went down but because I was about to go to bed anyway I just left it. Two things happened.
1) It was working again in the morning
2) I received a text and an email from BE alerting me to the outage.
I have never seen the like before in all my life. This is quite a shock to my system, having recently moved from Orange, where you had to virtually wring someone's neck before they'll A) admit there's a problem with their stuff instead of walking you through pointless diagnostics on your computer and B) actually get around to fixing the damn problem.
Have I mentioned before how utterly woeful and bereft of any technical nous Orange were in my 18 months with them? I might have, but they pissed me off so much that I'll happily ward people off their broadband until the day I die.
To end on a positive note - yay for BE!
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